Ensure OTT user retention with a data-led approach to service excellence.
By implementing a dynamic Quality of Service (QoS) monitoring and analysis platform, you are able to respond to issues in quality and experience before they have a negative impact on the end user, hence leading to greater customer affinity and retention. Accedo Insights enables video service providers to instantly identify performance issues via automated notifications, an extensive analytics dashboard for customers, and round-the-clock support from the Accedo Service Management team. Moreover, detailed analytics on API response durations, user device latency, video performance metrics, crash reports, and various crucial performance indicators are monitored to guarantee the uninterrupted operation of your video service.
Streamline operational efficiencies with an aggregated view of service performance.
By working with a trusted OTT observability partner, you will get access to a powerful lens through which you can achieve streamlined operational efficiencies and elevate the delivery of your video streaming service. Accedo Insights is more than just a solution; it is a dedicated managed service that empowers you with the deep insight and expert advice needed to quickly identify and resolve potential issues before they have a negative impact on your operations. By leveraging detailed analytics on user engagement, service performance, and system health, you will be able to make data-driven decisions that help optimize resource allocation, enhance content delivery, and tailor your services to meet the evolving needs of your audience.
