Delivery Director

We are Accedo and have more than ten years of experience helping hundreds of TV platform operators, broadcasters, media companies, and consumer electronics manufacturers across the globe to design, deliver, and manage the next-generation video user experience across a vast range of connected devices.

Accedo offers a global working environment, with offices worldwide, including Stockholm, London, Madrid, Toronto, Guadalajara, São Paulo, Sidney, and Hong Kong. We are also passionate about technology and building fantastic software products. We are experts and leaders in the realm of video streaming. It’s no coincidence that some of our customers are giants like Cogeco, Sportsnet, HBO, CNN, and Pelaton, to name a few. Our mission is to innovate continuously and to disrupt the industry by creating a scalable platform for building impactful video applications.

We strongly believe in career development and work in a forward-thinking, agile environment based on collaboration, knowledge sharing, and continuous improvement.

Job Purpose

As the Director of Delivery, your overarching mission is to provide strategic leadership and direction to a team of Project Managers, driving the successful execution of strategic software video solution projects. You are entrusted with the crucial responsibility of overseeing the entire project lifecycle, ensuring projects are delivered on time, within scope, and on budget. Your role is instrumental in guiding the company's initiatives to innovate and deliver state-of-the-art video solutions that elevate communication, engagement, and user experiences.

Key Job Functions

• Assume ultimate accountability for the execution, management, and quality control of projects from initiation to successful completion, ensuring they are delivered on schedule and within budget. These contributions should significantly enhance the overall PMO portfolio of projects.
• Develop comprehensive project and program estimates, plans, schedules, and controls, leveraging creative thinking, technical expertise, and business acumen to align with program objectives and goals.
• Lead the advancement of policies and procedures within the PMO to facilitate teams in consistently and efficiently delivering high-quality solutions through standardized processes and tools.
• Identify program risks and initiate and oversee mitigation activities, safeguarding project success and minimizing potential disruptions.
• Diligently execute Change Management strategies, collaborating closely with Account Management and Sales Engineering teams to manage commercial aspects of projects.
• Single Point of Contact: Serve as the primary point of contact for customers, vendors, and internal delivery teams.
• Stakeholder Classification: Identify internal and external stakeholders, assessing their influence and interests to tailor communication and reporting strategies.
• Transparent Reporting: Document and present essential program data, encompassing Scope, Time, Cost, Quality, Risk, and Change, to internal and external stakeholders.
• Issue Resolution: Lead the resolution of escalated issues and ensure timely solutions.
• Customer and Vendor Advocacy: Uphold and promote high customer and vendor advocacy levels throughout the project lifecycle.
• Project Governance: Assume responsibility for project governance, change management, financial control, and reporting to key internal stakeholders.