Working together to transform your business

Commitment to success works both ways. Our support services are 100% focused on ensuring you get the most return from your investment with Accedo.

OUR WAY OF WORKING
L2 Extended Support Accedo Service Management provides one point of contact for all service providers integrated with your Accedo product.
Infrastructure Review and Optimization Accedo Service Management can analyse and make recommendations as well as providing fixes for systems integrated with your Accedo product, such as Middleware and hosting.
Load Test Management Accedo Service Management ensures you are ready and able to support your audience at all times, especially when they first use your OTT video service. Accedo coordinates, manages and reports on load tests for your Accedo product environment using advanced tools like Jmeter and Blaze Meter.
Live Event Monitoring Accedo Service Management provides live monitoring for your high-priority content and live events, including enhanced monitoring and SLA times.
360 Support Accedo Service Management supports all of your products and provides one point of contact for all your support needs.
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CUSTOMERS