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Engineering Manager

Toronto · Full-time · Senior

About The Position

The multi-screen streaming video and the interactive TV space is growing rapidly. Accedo delivers rich media apps on multiple platforms ranging from Smart TVs, gaming consoles and media devices to smart phones and tablets.

At Accedo, you will be part of a diverse and multi-disciplined development team, gaining exposure to cutting-edge technologies. This means working with some of the largest global media brands in the industry, e.g. Netflix, Spotify, BBC, HBO and Deutsche Telekom, just to name a few. Working in a highly collaborative and international environment, you will help transform requirements and designs into high performing feature rich applications on a wide variety of web based platforms and devices.


Who are we?

We are Accedo and have more than ten years of experience helping hundreds of TV platform operators, broadcasters, media companies, and consumer electronics manufacturers across the globe to design, deliver and manage the next generation video user experience across a vast range of connected devices.

Accedo offers a truly global working environment, with offices all over the world, including Stockholm, London, New York, Silicon Valley, Sydney, and Hong Kong, amongst others.

At the end of the day, our employees are what make us who we are, which means we work hard to create a good working environment with plenty of opportunities to grow and develop within Accedo, wherever they want to be in the world. We are on a journey, and are always open to ideas and individuals that want to contribute to making that journey a success.

Accedo is looking for an experienced Engineering Manager to join its growing Professional Services team in Toronto. At Accedo you will be part of a diverse and multi-disciplined development team, gaining exposure to cutting edge technologies and the opportunity to work with some of the largest global media brands in the industry. Working in a highly collaborative environment, you will help transform requirements and designs into high performing feature rich applications on a wide variety of web based platforms and devices.


Objective of role

The role of Engineering Manager is focused on driving customer solutions and delivering technical excellence through close engagement with customers, cross-functional teams within Accedo and OEM partnerships. As a senior technical authority, you will be responsible for providing oversight and governance across customer engagements, with a strong focus on the domestic OTT market in North America. You will also be responsible for leading Accedo engineering teams and collaborating closely with other Engineering Leaders to define and shape engineering practices and tools across the business. Your extraordinary technology skills will help you guide your teams through complex and ambiguous environments towards simple and elegant implementations.

You're already a skilled Leader for a group of Developers, able to recruit new talent and champion development teams and their Leaders. Your technical experience with mobile and web technologies allows you to lead by example. Strong communication and interpersonal skills allow you to effectively influence across an organization. In all areas you're able to anticipate and plan for the future.


Key Responsibilities

  • Direct management of engineering teams; providing technical leadership and direction, professional development, guidance and mentorship in a line management capacity
  • Guiding and developing teams using performance management through effective coaching, feedback, recognition, skill assessment, training and quarterly performance reviews
  • Senior technical authority on projects; validate architecture and technical solutions through direct customer/supplier engagement, perform code reviews and mentor development team
  • Solve complex issues through deductive reasoning and resourcefulness
  • Supporting regional sales opportunities, participating in customer/supplier workshops, providing solution design insights, technical risk/dependency management, estimations, etc.
  • Drive communications on technology and strategic initiatives
  • Anticipate and prepare for the future - technology, people, culture and process


Requirements

  • 5+ years of experience as a Software Engineer (web and/ or mobile), including various client-facing roles
  • Proven engineering management experience, with a team size of 5 or more developers, over a period of at least 2 years
  • Experienced in leading people management processes including: performance reviews, mentoring sessions, active coaching, and career development plans
  • Recognized leadership skills - approachable, passionate, influential, excellent communicator, composed, very good business acumen and strategic capabilities
  • Understanding of global content delivery networks, cloud service providers, video encoding pipelines, DRM technologies, ad-integration, analytics solutions, payment gateways, etc.
  • Practical experience working in Agile environments with continuous integration and test-driven development approaches
  • Strong quality focus from a UI, functional and performance perspective with experience building scalable solutions


  • Strong communication skills with both technical and non-technical individuals; the ability to listen, articulate ideas and advocate best practice solutions in both one-on-one and group settings, in both verbal and written form
  • High level of EQ
  • Exemplary facilitation skills, with the ability to lead customer/partner meetings and workshops at an international level
  • Highly self-motivated and customer-focused
  • A love of learning, a constant drive for self-improvement and a desire to help everyone be better
  • Degree in Computer Science, Software Engineering, or related discipline

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